Problems vary, but most fall into a few common types. Since patterns repeat, our engineers still handle all of the types below.
Every job follows the same standard. You get the same quality on a routine call or an emergency.
We follow a clear three-step method on every job. Since it stays the same each time, this means fewer repeat callouts and better results for your home.
We check the symptoms. Since causes vary, we still find the likely one first.
We fix the problem using the right method for the job.
We still share tips to help stop it happening again.
Since this depends on the property, we treat burst pipes as an emergency and prioritise urgent jobs. Request a quote online any time, day or night, and mark it urgent.
Since jobs vary, turn off your stopcock right away to cut the water supply. If it is safe, switch off any nearby electrics at the consumer unit. Open a cold tap to drain water from the pipes. Move furniture and valuables away from the affected area.
While every case differs, costs depend on where the pipe burst, how easy it is to reach, and how much pipework needs replacing. We always give a fixed quote before work starts. That way, you know exactly what you will pay.
Since this depends on the property, our engineers repair the burst pipe and restore your water supply. We are not a building firm. Big damage to plaster, ceilings, or floors is usually a job for a builder or your insurer. We are happy to explain what this means.
Since jobs vary, many home insurance policies cover burst pipe damage. Cover and excess amounts vary, so check your policy or ask your insurer before work starts. We can give you a written report of the repair. Most insurers accept this as evidence for a claim.
Since needs vary, no, Emergency Plumber Newcastle Upon Tyne never charges a call-out fee. You only pay for the work we complete.
