Problems vary, but most fall into a few common types. Since patterns repeat, our engineers still handle all of the types below.
Every job follows the same standard. You get the same quality on a routine call or an emergency.
We follow a clear three-step method on every job. Since it stays the same each time, this means fewer repeat callouts and better results for your home.
We check the symptoms. Since causes vary, we still find the likely one first.
We fix the problem using the right method for the job.
We still share tips to help stop it happening again.
Since jobs vary, a plumbing emergency risks harm that keeps getting worse. It can also leave you without something you need. Examples are a burst pipe, a leak you cannot stop, no running water, or a toilet that will not stop. If you are not sure, send us a quick message and we will help.
No. We are plumbers, not gas engineers, and we do not repair, service, or install boilers or any gas appliance. Any gas work should go to a Gas Safe registered engineer. Search the Gas Safe Register to find one near you.
Since this depends on the property, emergency Plumber covers general plumbing failures, like burst pipes, leaks, and failed taps or toilets. If your issue is a blocked drain, our Blocked Drains and Emergency Drain Services teams handle that daily. We can bring them in on the same visit if a blockage turns out to be the cause.
Since jobs vary, yes, potentially. Turn off your stopcock right away to stop the water. Then request an emergency callout. Acting fast reduces the risk of damage to floors, ceilings, and electrics below the leak.
While every case differs, no. Our fixed pricing applies any time, including evenings, weekends, and bank holidays. We agree the price with you before we start work. That way, there are no surprises on your invoice.
Since needs vary, no, Emergency Plumber Newcastle Upon Tyne never charges a call-out fee. You only pay for the work we complete.
