External drains are the pipes outside your home, from gullies to the public sewer. Leaves, soil, moss, and tree roots build up in them over time. Because they sit underground, problems often stay hidden until water pools in the garden. We use jetting, rods, and cameras to clear and check the full run.
Outside drains give warnings long before they overflow. Read our guide on the early signs of a blocked drain before you book.
We find every access point: manholes, chambers, and gullies. Opening them shows the water level and flow direction.
Our jetting hose feeds into the blocked pipe. It blasts through the clog and cleans the pipe walls as it goes.
Where needed, we run a camera through the cleared pipe. This checks for cracks, root damage, or moved joints.
We refit every cover and clear away surface debris. Then we tell you the condition of your drains and any useful next steps.
The cost depends on the length of pipe and what caused the blockage. Tree roots or heavy, packed debris can mean extra jetting time. Request a fast, fixed-price quote online. We confirm all costs first, and there's no call-out fee.
You are responsible for the drains inside your own property boundary. Since October 2011, shared drains and the pipe to the public sewer belong to Northumbrian Water. Northumbrian Water is the water company for the Newcastle upon Tyne area. If your blockage sits in a shared drain or the public sewer, we can help. We'll tell you how to report it to them.
Tree roots are one of the most common causes of blocked drains in Newcastle upon Tyne. Roots seek out moisture and can grow into pipe joints and cracks. Once inside, they keep growing until they block the flow. Regular camera checks catch root problems early, before they cause a full blockage.
Most homes only need an external drain check and clean once a year. If you have large trees near your drains, or you've had blockages before, do it more often. Every six to twelve months is a good guide for these properties.
